notchnco® elevates Hassan Allam Properties’ residence-experience through new survey chatbot. HAP teamed up with notch’s latest AI technology to create an experience where residences of different HAP projects can easily rate their experience with the real estate giant. The surveys, provide accurate customer feedback and offer a user-friendly experience as it is being deployed exclusively on WhatsApp. Using Natural language processing technologies; notch has allowed users to interact with the bot easily. “Had the pleasure and honor of collaborating with notchnco® on a tech-based customer centric solution. Was quite intrigued by the well-roundedness, depth, and breadth of substance and responsiveness notchnco® team always demonstrated. A clear manifestation of continuous bar raising of excellence, drive, and quality.” Commented Ehsan Faizy, Chief Marketing and Commercial Properties Officer at Hassan Allam Properties This project is set to change the way businesses gather and implement customer feedback. Through a tailored dashboard for HAP, the company’s team can extract reports, build databases, and get a better understanding of what their residences need and want. “It has been a great delight to work with Hassan Allam Properties on a project that will aid in improving their customers’ experiences. Our tech team made sure all touch points were covered so that the bot would reach its required target in no time.” Said Bassem Nassif, CEO of notchnco. When Faizy was asked about the possibility of further business collaborations with notchnco, the Chief Marketing and Commercial Properties Officer at Hassan Allam Properties said: “Partnering with business whizzes isn’t only about the knowledge and expertise they bring to the scene, but most importantly how they do it. notchnco® is a group of leading edge thought experts that add value seamlessly, whilst always being colored by continuous agility, resilience ,and positive can do attitude. Definitely, myself and team are advocates, promoters and do recommend notchnco® for creative tech solutions.’’ This project has been a true pillar of innovation and has allowed notchnco® to expand their business endeavors one step further and will surely remain a great milestone that will pave the way for more challenging and customer-centric projects.